A press release published on PR Newswire June 7th of 2016 highlights the wrongful doings of Global Tel Link as uncovered by Securus Technologies. Securus of Dallas, Texas, an A+ BBB.org accredited company provides services to “more than 3,450 public safety, law enforcement and corrections agencies and over 1,200,000 inmates across North America” (securustechnologies.com). Global Tel Link has been founded violating the law and wrongfully manipulating phone times, bills and rates in January of 1998.
Securus Industries’s news release states that Lousisiana Public Service Commission (PSC) issued a 17-page complaint against Global Tel Link. The complaint mentions several violations including but not limited to GTL adding 15 to 36 seconds to each call. This is an unlawful tactic to charge more especially with the higher rates they charged. These rates, regulated by tariffs and rate caps, were programmed by GTL to charge at a higher rate. Furthermore, the “artificially inflated charges” are reported as unlawful and unethical. These add-on charges, combined with double billing resulted in Louisiana’s taxpayers being charged $1,243,000.00 extra.
Despite the length of time since the above mentioned infractions were committed by GTL, Securus states that additional wrongdoings have continued to take place and will be mentioned in future press releases. These crimes can not go unreported due to the level of integrity they violate and the willful violation of laws and regulations. “Richard A. (“Rick”) Smith, Chief Executive Officer of Securus Technologies,” stated that the adding of time to the phone calls is the worst of the charges against Global Tel Link because of the level of scamming that took place against customers. Smith claims that GTL matches the level of corruption seen in Enron and Bernie Madoff. GTL is mentioned as a significant carrier in the area meaning that the grandur of their wrongs reaches across a large range of customers. Securus Industries, according to their press release is outraged at such fraudulent behavior against their trusted customers.
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